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Oracle delivers Oracle social service suite with the latest release of Siebel CRM Public sector 8.2 and Oracle policy automation 10. It aims at providing complete and end-to-end social service solution. It is one of the first suites designed especially for social service agencies.
The Oracle suite provides agencies with a complete, integrated platform in order to improve program effectiveness and efficiency. Siebel CRM public Sector 8.2 includes latest features for profit management, automated eligibility determination and welfare assessment.
This suite ensures clients quickly obtain the appropriate entitlements through regular self-service with automated eligibility determination across channels; includes the ability automatically determine eligibility and profits when there are changes in situations; and enables control of altering policy rules while ensuring precise and consistent determinations.
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